Buy Online Pickup In Store or Curbside (2024)

Get the Designs You Love in 3 Easy Steps

Buy Online Pickup In Store or Curbside (1)

1.
Buy Online

Select Pick Up at Your
Favorite Store in Checkout*

Buy Online Pickup In Store or Curbside (2)

2.
Get Notified

When It’s Time to Head to the Store
We'll Send an Email

Buy Online Pickup In Store or Curbside (3)

3.
Pickup

Choose from In-Store or
Curbside at Select Stores

Curbside Pickup Available

*Select Stores

How It Works

Buy Online

Select Pick Up at Checkout

Head to the Store

After You Recieve the Order Ready Email

Call on Arrival

To Let Us Know You’re Here

Show Valid Photo ID

and Pop Your Trunk or Open the Rear Door for Delivery

Frequently Asked Questions (FAQs)

How do I place a Buy Online, pickup In Store Order using Curbside Pickup?

Find an item and select metal, color, size and quantity (if applicable). Select Find Store on the item’s page to check availability near you. Your set store will be the default store for pick up. You can also select Change Store to browse nearby store pickup locations or enter a city, state or ZIP to search for additional stores. In your Cart, select Pick Up as your delivery method. Proceed to secure checkout and submit your order. Wait until you receive a pickup notification email before you go to the store to pickup your item. If available at your selected store Curbside Pickup location details will be included in your Order is Ready for Pickup email.

How Does Pickup Work?

Park in the designated curbside pickup location or close to the door and call the phone number in your order confirmation email upon arrival. We will ask you for your make, model and color of your vehicle and license plate number so we can find you easily when we come out.

Show a valid I.D. We want to make sure your order gets to you, so please make sure you have your valid, government-issued picture ID with the first and last names matching the name and billing address on the order. If someone else comes to pick up your curbside order, they must present a government-issued ID and a copy of the order confirmation. Have questions? Call your store to confirm.

Pop your trunk or have back seat door open. We’ll place your order and receipt in your trunk or back seat. We regret that we cannot open packaging or show you jewelry in the parking lot.

Please pick your order up within 7 days. If you have any questions, feel free to call ahead during our business hours.

Which Services are Eligible for Curbside Pickup?

We are unable to offer products with engraving for Curbside Pickup at this time.

Please note: Curbside Pickup services do not include soldering, cleaning, repairs, returns or exchanges.

Can I Send a Family Member or Friend to Pick Up My Curbside Order?

If someone else comes to pick up your curbside order, they must present a government-issued ID and a copy of the order confirmation. Thank you for understanding.

How Long Will You Hold My Order?

Your order will be held up to 7 days for pickup at which point your order will be cancelled. At this point no further action is required on your part. You will not be charged until your order has been picked up.

If an Item is Not Available at My Preferred Location, Can I Select Multiple Stores for the Same Order?

No, the process for checking to see if the inventory is available only checks one unique store. However, you can simply change the pickup store location to another store to see if all the items are available at that alternative location.

Can I Split the Items on My Order and Curbside the Ones That Are Available at My Preferred Store and Have the Remaining Items Shipped to My Home or a Gift Recipient?

No, we are unable to split shipments for store pickup and ship to single or multiple addresses at this time.

What If I Placed an Order for Order Online and pickup in Your Store After the Store Was Closed?

Your order will be packed and ready for pickup the next day the store is open for curbside. We will send you an email as soon as it is ready.

What Happens if There is a Problem With My Order?

If for some reason the store is unable to service your request, within 4 business hours you will receive an email from one of our Customer Service representatives informing you of the issue and how you would like to disposition your order.

How Do I Return My Purchase?

You may come in the store to make a return. It is not possible to conduct returns via Curbside Pickup.

How Do I Cancel My Purchase?

To cancel an order placed using Buy Online, Pick-Up in Store, contact our Customer Service Department for assistance at 1-800-283-1770 Monday through Friday from 8 a.m. to 8 p.m. (CT), Saturday 9 a.m. to 5 p.m. and Sunday 12 p.m. to 6 p.m.

Buy Online Pickup In Store or Curbside (2024)

FAQs

Why buy online pick up in-store? ›

Shipping orders from a retailer's distribution center to a customer's front door can be expensive for the retailer, with labor and packaging costs quickly adding up. Retailers can save on last-mile shipping if customers pick up items from the store while still offering a fast, free shipping option.

What is the difference between store pickup and curbside pickup? ›

Curbside pickup refers to the process of ordering food in advance and then receiving it at a designated time from a designated spot, such as the restaurants's curbside location. This is typically faster and more convenient than in-store pick-up, since you don't have to go inside the store to get your items.

What does curbside mean when ordering online? ›

Curbside pickup service is when retailers allow customers to place an online order for pick up at a local store. When the order is ready, the consumer parks in a designated area near the store or pickup location, and a store associate brings the curbside pickup order out to the consumer's vehicle. The best part?

Does in-store pick up mean in stock? ›

In-Store Pickup orders are buckle.com orders that include items in-stock at your local store, available for pick-up after your order is placed. With In-Store Pickup we do our best to have those orders ready for pickup within 3 hours.

Is it better to buy online or instore? ›

Online shopping often offers lower prices, but in-store shopping may have better discounts. Can I return items bought online in-store? It depends on the store's policy. Some stores allow for in-store returns, while others require mailing the item back.

How popular is buy online pick up in store? ›

BOPIS Grocery Statistics

Online grocery shoppers are most likely to order for home delivery, but BOPIS is more popular than curbside pickup. Up to 84% of U.S. grocery shoppers BOPIS at least once per month.

Is curbside pickup profitable? ›

Curbside pickup has increased profitability for businesses — courtesy of increased customer satisfaction, loyalty, and retention. Businesses that have executed curbside pickup successfully and improved their digital channels typically lead their respective industries.

What is the difference between pickup pick up and pick up? ›

“Pick up” (two words) is the verb form. You can pick up the package when your pickup truck arrives at your destination. “Pick-up” (hyphenated) is a little glimpse of word evolution in action. When words change their forms, hyphenation is often stage one of their transformation.

What does curbside pickup mean at Home Depot? ›

If you requested Curbside Pickup, park in the designated Curbside Pickup parking spots at The Home Depot store you selected, and check-in to your curbside order via The Home Depot Mobile App. Remember to bring your identification. Curbside Pickup is only available through the Home Depot mobile app for iOS and Android.

What is the meaning of pick up in online shopping? ›

a way of buying something in which you order and pay for it on the internet, then collect it yourself from a shop: Some items drop in price only when you select in-store pickup. Offering store pickup for online orders gives your local customers a convenient alternative to shipping.

What does curbside mean on Amazon? ›

2 minutes remaining. A: Curbside is an exterior delivery and also is the least expensive level of truck delivery. Delivery agents will unload your items from the truck but will not move the items inside your house or business. Contact seller (us) to get quotation for inside delivery or white glove delivery.

What does curbside only mean? ›

Curbside delivery means that the shipper will bring the package to your address, pull the truck up to the front of your house, load the package(s) onto the lift gate on the back of the truck, lower the lift, and push the package(s) onto the sidewalk in front of your house.

What is the benefit of in store pick up? ›

In-store pickup lets shoppers do what they want, when they want, and how they want when it comes to picking up the package. Implementing in-store pickup as an available shipping option eventually lures customers to the actual brick and mortar store, where customers can be stimulated to purchase additional items.

What does pick up mean in stores? ›

Buy online, pick up in store: Shoppers go inside the store they ordered from and visit a designated holding area, where their order will be ready for them. During this pickup time, customers might also take advantage of a trip inside the store to look at and purchase additional items in person.

What does pickup mean in order? ›

A Pick-Up Order (P.O.) is a document that authorizes the designated party to pick up cargo or equipment from a specified location.

Why shop in store instead of online? ›

When shopping in a physical store, customers can take their purchases home with them immediately. They don't have to wait for delivery or worry about any shipping fees. This is particularly beneficial for customers who need a product quickly or those who want to avoid any shipping delays.

Why is online store better? ›

Convenience: Foremost among the advantages of online shopping is that it's available 24/7 from the comfort of your home or office. You can avoid travelling, the hassle of crowded stores, and long checkout lines. It's a convenient and time-saving shopping method.

When consumers shop online and then pick up their merchandise in a nearby store, it is known as? ›

BOPIS (buy online, pick up in-store) is a Business model that allows consumers to shop and place orders online and then pick up their purchases in the brick-and-mortar store, often within the same day.

What is it called when you browse online by instore? ›

Webrooming involves researching products online before purchasing them in a physical store. Customers may do this to avoid shipping costs or buy items immediately. Showrooming involves inspecting products in a brick-and-mortar store, then buying them online.

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